To
apply
to
use
the
Fire
and
Emergency
Dispute
Resolution
Scheme,
please
complete
the
form
below.
If
you
need
any
assistance,
feel
free
to
contact
us
on
(09)
486
7140
or
Freephone:
0508
ICRA
REVIEW
(427
273),
or
by
email
to
casemanager@icra.co.nz.
Our
case
management
staff
are
here
to
help
you.
In
most
cases,
you
need
to
attempt
to
resolve
your
dispute
via
a
Fire
and
Emergency
complaint
process.
There
are
however
exceptions.
If
you’re
not
sure
how
to
proceed,
please
feel
free
to
contact
us
before
completing
the
application.
Where
you
make
an
application
on
behalf
of
an
applicant,
whether
the
applicant
is
an
individual,
company,
or
other
entity,
you
must
satisfy
the
Scheme
Administrator
that
you
are
authorised
to
make
the
application
on
behalf
of
the
applicant.