18 August 2021 | Important Notice


In line with Ministry of Health guidance, our staff are currently working remotely. They remain available to assist and it is business as usual. However, we ask that wherever possible you contact us online or by email to casemanager@icra.co.nz.

If you need to courier documents, please contact our case management staff in the first instance to confirm the appropriate delivery details.

He waka eke noa.

Independent Reviews

Ensure objectivity

For all of us it can be difficult to remain fully objective when considering action we have taken or decisions which we have made.

An independent review process provides the opportunity for a decision or process which has been adopted to be reviewed from an entirely independent and objective standpoint. This provides you and your stakeholders with confidence that decisions and processes are optimal. It also provides you with invaluable feedback to understand how to improve your processes to better meet your and your stakeholders needs and interests.

The independent review process can be used to consider a broad spectrum of issues, questions and processes. Talk to us today to see how we can best help you by contacting our case management team who will be more than happy to help.